Momento Hospitality Group are looking for committed and hands-on managers who have a passion for hospitality and have a thorough knowledge of venue operations.
- Monitor staff performance and assist in retraining where necessary
- Coordination of teams and venue preparation to ensure positive customer experiences
- Ensure house policies and procedures are followed in accordance with any legislative requirements
- Delivering exceptional customer service to all patrons`
- Work in all areas of the venue
- Complaint handling and resolution
- Ensuring the smooth running of the venue whilst on shift
- Cash handling, balancing and accurately entering figures in database
- Stock control
- Demonstrated knowledge of venue operations
- Experience in a similar role in a high volume, fast-paced venue
- Experience leading a team
- Great knowledge of food and food service and functions management
- Excellent bar skills and knowledge of wine, cocktails and premium beverage products
- Experience in other facets of hotel management including compliance, gaming, TAB and stock control.
- Demonstrated knowledge of legislation and licensing
- Current RSA, RCG and First Aid certifications
What We Offer in Return:
- Potential to grow in a highly awarded and progressive organisation currently in a period of growth.
- Excellent management team to work with and support you in your role.